Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. I do not have a choice but to use this app unless I want to waste more time on the phone. It does NOT make your life easier like apps should to pay bills. ( NEWS10) After a snowstorm that hit New York, there are multiple power outages throughout the Capital Region and North. It’s just as a whole VERY frustrating to use this app. Updated: / 09:00 AM EDT CAPITAL REGION NORTH COUNTRY, N.Y. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. Storm Safety Service Restoration Process Learn the steps we take to restore power and follow our progress during largescale outages.
I appreciate the security to get to my account but no one is going to pay my bills but me. Storm Safety Protect yourself and prevent property damage by preparing for storms in advance and using caution even after restorations have begun. I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. I was given emailed bills for gas/electric each month which I could very easily pay through.
